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I'm taking my pension

Find out more about how and when you get paid.

Pensioner members
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Get help with retirement planning or transferring your pension.

Deferred Members

Keep up to date with our latest news

16 April 2025

The Scheme’s 2024 actuarial valuation has been finalised

The Scheme’s 2024 valuation shows that the Scheme is in good financial health.

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26 March 2025

An update on the Trustees’ request for equal treatment of BCSSS members

The Trustees have continued to engage with key stakeholders about the transfer of the Scheme’s investment reserve

Read more
25 March 2025

Come along to a regional meeting this October

We’re holding regional meetings in Stoke, Sheffield, Newcastle, Cardiff, Edinburgh and Nottingham

Read more

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See when I'm getting paid

All the pay days for 2024 and 2025.

Pension Pay Days

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This will take you to the BCSSS Member Pension Website. You'll need your login details to hand.

Take me to the member website

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Get in touch

Contact us if you have any questions about your pension or your Scheme.

Contact us

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Find out about pension increases and bonuses

See what increases and bonuses are applied to your pension.

Pension Increases Bonus Payments

Let us know if...

Your details have changed

Let us know if your contact details change, or if you want to update your beneficiaries

Update your details

A member has died

How to report a death

Death of a Member

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You need help managing your pension

You can nominate someone to help you

Help With Managing Your Pension

You want to complain

If admin haven't been able to solve a problem with your pension, you can use our Internal Dispute Resolution Procedure. Here's the form you need.

Internal Dispute Resolution Procedure form

See our latest publications

Read our latest newsletter

2024 Newsletter
Read our latest Report & Accounts

Report and Accounts 2022/2023
See all our publications

Browse Scheme publications

I need information on...

Pension scams

How to spot, or report, a pension scam

My Scheme

Find out about your Trustees or the history of your Scheme

About your Scheme

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Industry resources

Websites for financial guidance or industry welfare groups

Cashing in small pensions

Cashing in a small pension for a lump sum

Cashing Small Pensions