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Accessing your Benefits Online

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  2. Accessing your Benefits Online

If you wish to see your individual pension information, you can do so at the administration office website
portal.hartlinkonline.co.uk/bcsss

For pensioners:

You will be able to view your payslips, p60s, update your address details and expression of wish form and use the 'my mailbox' function, which we'll use to keep you up to date with important information about your pension, so you'll never miss out on the latest news.

For deferred members:

You will be able to see a summary of the current value of your pension, update your address details, complete an expression of wish form and use the 'my mailbox' function, which we'll use to keep you up to date with important information about your pension, so you'll never miss out on the latest news.

Are you looking for?

Take a look at the following links to help identify the information you need 

  • Pensioner members
  • Deferred Members
  • Death of a Member
  • Useful Sources of Information

Contact Us

British Coal Staff Superannuation Scheme (BCSSS)

PO Box 555, Darlington, DL1 9YT 

  • Tel: 0333 222 0074
  • Email: BCSSS@capita.com
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